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Richard Hill - Hill IP - 17th March 2015


Patent & Trade Mark Attorney


17th March 2015

Dear Sue,

I am sending this testimonial to you to say thank you for all the support and assistance you have given to me since we first started  to work together about 12 months ago.

Initially it was so that you could help me with the administrative side of my business but latterly this initial help widened to the provision of general secretarial/records and accounts services.

How I managed to survive before I utilised your services I don’t know.

You never cease to amaze me with the speed and accuracy of your work and I would recommend your firm to anyone who requested services in the area of your work.

Sue, you are one of the nicest people I have ever met and you are always willing to give your free time to assist others.

Kindest regards



Mike Masterson - MM Business Services - 27th August 2015







27th August 2015


Testimonial for Sue Willett of Northwest Secretarial Services.
Dear Sue.
Just a note to thank you for all your help over the last few weeks. 

Re-organising my company to include other products and services has involved a great deal of work. This was made a good deal easier due to your involvement, not only with the help of you and your team but also with the time you took to advise me.

I have always believed that ‘Givers Gain’ is not just about the money but the willingness to share expertise with fellow members. Having worked with you to further develop my company, it is obvious you share that belief.

I very much look forward to our working together in the future.

Kind regards.



Tom Ternent - TLC Private Home Care Services - 8th December 2015

Sue Willett at NW Secretarial Service has been a great help to me recently when providing secretarial support for our recent redundancy consultation. Being a small business with very few office staff, we have limited resources in terms of HR and meeting support. Sue helped fill this void by attending meetings to take minutes and recordings.


Sue was professional, friendly and reliable, which really helped during the consultation, which was quite stressful. Her services meant that we had covered our backs by having accurate records, and also reassured our staff members going through the process that we were following best practice guidance. I look forward to working with Sue in the future, and from our initial discussions I believe there's a lot more services that we can outsource to her company in the future to save money and be more efficient.




Tom Ternent
TLC Private Home Care Services Ltd

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