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Anita Gibbs - Jones Gough LLP - 12th August 2012



14th August 2012 

Dear Joanne/Sue,

I would first like to say a big thank you to Joanne Nuttall who introduced me to Broadbent Autos. They required two Leases (for four units) which were existing leases to the same companies. The dates just required changing.

I had to copy type the Leases and amend them to meet the new legislation. Sue copy typed the Lease for me whereby I inserted the relevant details and was able to produce the final documents to the client.

I have provided an invoice for this work which was originally a BNI introduction and three companies (including myself) have benefitted for this work.

  1. Joanne Nuttall, as I am hoping that they have expressed how pleased they were with my work- I am hoping you received a big thank you for referring this work to me.
  2. Sue Willett, for doing the copy typing of the Lease.
  3. Myself for the referred work.

Once again a big thank you to both Sue and Joanne for their assistance in this matter, it was greatly appreciated.

Kind regards,

Yours sincerely

Anita Gibbs
Jones Gough LLP

Anita Gibbs - Jones Gough LLP - 14th August 2012

14th August 2012

 Dear Sue,

For the past eight weeks you have very kindly assisted me with the over-flow of typing due to some tight deadlines and clients demands.

You have been an asst to me and my firm even when I have given you in some cases half an hour’s notice to type something “urgent” you managed to do this with, speed, efficiency and your care and attention to detail was excellent.

You have provided me with a first class secretarial service and I have recommended you to everyone I know. The past few weeks have been very hectic for me and you have assisted me when I needed your services.

I would like to take this opportunity of thanking you for your assistance and confirm that I will regularly refer work to you.

Yours sincerely

Anita Gibbs
Jones Gough LLP

Roger Wilkson - RWS Pest & Weed Control - 20th February 2013

20th Feb 2013

Testimonial for Sue Willett, N W Secretarial Service.

I would like to thank Sue for putting together a database of 1200 tennis clubs in the UK, for an email campaign I have sent out with regards surface cleaning.

Sue quoted me a price before starting the work, the database was ready to use when we needed it and even though there was more work involved than we originally estimated Sue did the work to the agreed price.

I would like to thank Sue for her hard work and would recommend her services to anyone requiring secretarial support.


Roger Wilkson


RWS Pest & Weed Control

Paul Bradbury - Booth Ainsworth - 6th March 2013









6 March 2013 

Dear Sue, 

I am writing to thank you for all the hard work you carried out on behalf of two of my clients.

They are two totally different types of businesses with complex operations that required first class organisational skills.

From the start you were very proactive in providing exactly the services they needed at that time and then amending the service as the client requirements changed over time.

This demonstrates the strength of your services in that they are tailored to each individual client and can be amended as their needs changes.

On a personal note, I very much enjoy working with you and I have no hesitation in recommending your services to my clients in the future.

Kind regards, 

Yours sincerely, 




Ian Bruce - Northstar Photography - 1st May 2013


1st May 2013

Dear Sue,


I would like to thank you and your assistant Sarah for all the hard work that you do on behalf of my companies.  In February I re-organised the way the administration was dealt with and since using your services on a daily basis I have realised how valuable your help is and how much I needed a PA.

Everything is dealt with in a confidential manner and is based on trust.  You log into my email accounts and are privy to confidential things.

From the simple things like answering the telephone, taking messages, diary management to the more complex task of organising staff to attend the events with me it is clear to see that you are an asset to my companies.  

You have freed up my time for me to focus on what I love best which is going out there and shooting people and their products (not literally of course).

Thank you very much Sue.

With kind regards

Ian Bruce AOP

Director of Photography

Mark Nolan - Orbis Solicitors - 14th May 2013


14th May 2013

Dear Sue

Re: Brief to Counsel

I wanted to thank you and your staff for all your hard work and professionalism and for kindly attending to the urgent Brief to counsel, which you turned around in record time, despite our instructions going to you at the last minute.

The Brief itself was presented perfectly and in exactly the traditional way which Counsel's chambers expect it to be done.  The legal issues and the terminology within the contents were complex, but this was clearly not a problem for composite professionals like you.

I am also relieved to be able to confirm that I now know that I can rely on you at short notice in the future, and this in itself gives me considerable comfort.  I would happily recommend you for your professionalism, speed and attention to detail to anyone in the legal profession and beyond.

Thanks so much.

Yours sincerely

Mark Nolan

Senior Employment Solicitor

Cath Hodkinson - High Peak Finance - 5th June 2013


5 June 2013


I have known Sue for many years through BNI and other local groups.

In 2012 I found myself in need of some secretarial services, since then I have used Sue on a couple of occasions and would like to thank her for the assistance she has given.

Sue is efficient, honest and reliable I would not hesitate in reccomending the services of NW Secretarial Service.

Cath Hodkinson

Paul Bradbury - Booth Ainsworth - 7th August 2013








7 August 2013

Dear Sue,

I am writing on behalf of myself, to thank you and Sarah for helping me, at incredibly short notice, with what seemed an impossible problem.

As you will remember I had been asked by a client to provide their accounts in Microsoft Word in a large font to enable them to be read by visually impaired members.

This presented me with a big problem as they needed the accounts that day and t he accounts software we use dos not convert.

I phoned you hoping you could help and of course you did. The accounts were converted into Word and I was able to send them to the client that day.

Thank you for your help as always and as you will already know, I never have any hesitation in recommending your services.

Kind regards,

Yours sincerely 


Joan Mulvenna - Joan Mulvenna Garden Designer - 17th January 2014









 Dear Sue,

I just wanted to write and say how delighted I am to have finally taken the plunge and ask for your help.

As you know, I've built up a number of contacts through networking.

Your quick and accurate transformation of my carrier bag of business cards into a contact database has been a startling revelation about how much more efficiently I can run my business. The next step is to start a campaign of regular and helpful newsletters. Your advice to use a digital voice recorder has spurred me on - and will help me to efficiently use your services on a regular basis.


Thanks Sue - I'll be in touch again soon!


Joan Mulvenna


Graham Sivills - Norden Studio - 21st January 2014

31st January 2014

Testimonial for Sue Willett North West Secretarial Services.

Because of an impending month long trip to New Zealand and Tasmania, I was very worried about losing business that might come my way from telephone enquires or indeed from clients enquires about their work in progress.

Sue had visited several times and I thought her services might prove useful. A short conversation later, I was delighted to find that Sue cold offer me a full answering service that would mean I wouldn’t lose any calls.

The proof of the pudding is in the eating and after checking that the phone divert was working to provided Sue with a list of things that clients might call about and what to tell them and left for New Zealand.

I was able to handle emails and Sue kept me informed of calls and enquiries for the whole month of January, because of this I picked up new business during the month I was away and Sue dealt with my calls and queries in a very efficient and professional manner.

I was delighted with the service while I was away and received a written summary on my return. I would not hesitate to recommend North West Secretarial Services to my friends and business associates placed in a similar or for that matter requiring any office functions.

Thank you again for your timely, efficient and superior service.



Graham Sivills BSc FBCS SPPA


Norden Studio

Maxine Brown - MB Recycling Consultants Ltd - 19th February 2014


19th February 2014


Tesimonial to Sue Willett / NW Secretarial Service


Dear Sue,

I would like to say thank you for the spreadsheet you compiled for me, with all my business cards which I had accumulated over the past few years.

This has helped me enormously in categorising all the different contacts I have generated. I never thought a spreadsheet could put a big smile on my face!

I will continue to reccommend you to my contacts and clients.


Yours sincerely,

Maxine Brown

Mike Masterson - MM Business Services - 27th August 2014



27th August 2014


Testimonial for Sue Willett Northwest Secretarial Services. 

Dear Sue.

Just a note to thank you for all your help over the last few weeks.

Re-branding a company and moving from sole trader to limited company has involved a great deal of work. This was made a good deal easier due to your involvement, not only with the work you and your team carried out for me but also with the time you took to advise me. 

I have always believed that ‘Givers Gain’ is not just about the money but the willingness to share expertise with fellow members. Having worked with you to get my new company off the ground. it is obvious you share that belief.

I very much look forward to our working together in the future. 

Kind regards.



MM Business Services

Janine Cooper - JanCara Cakes 4th November 2014


4th November 2014


Sue Willett – NW Secretarial Service

Just to say thank you for your exceptional services you provided for me.  Your organizational skills are second to none as you provided forms for me to fill in when I do my cake orders.  You also offered sound advice on how to cost my cakes and monitor my ingoing’s and outgoing’s – I have more outgoings 'Whooops!'  You guided me through the forms and again offered suggestions that I did not think off!  This I found invaluable as I am a fledgling business striving for my ultimate goal a Tea Room with Bespoke cakes.

Thank you so much

Janine Cooper

Ged Collins - Global Tree Vision - 17th November 2014


17th November 2014 

Subject: “Surveying Tree Assessing Risk” Testimonial to NWS 

Dear Sue,

          May I take this opportunity to thank you, for all your help in assembling my course “Surveying Trees Assessing Risk” which I will be presenting to IOSH the Institution of Occupation Safety and Health, the most prestigious, Internationally recognised Health and Safety organisation in the world, on the 28th November 2014 for approval and certification.

          Most importantly, you have such a patient, professional manner, with an attention to detail and I would not hesitate in recommending you and your company NW Secretarial Service to my clients and acquaintances. 

Yours Sincerely,




G.M.Collins ONDArb ONDAmHort BSc (Manc),

Arboricultural Consultant,


Global Tree Vision Ltd.

“Trees are not for life, they are for Generations” ©                                              



Steve Scanlon - Scanclean UK - 18th November 2014


Dear Sue

I would like to thank you for your help over the past 3 years and recently you helped me secure a tender which had some difficulties with it at the start but you sorted out the information for me as I was away on holiday and I have Now a 3 year contract with one of my bets clients and there are other opportunities in the pipeline for 2015, I always find you and your staff very helpful, polite and importantly reliable.

              Kind regards

               Steve Scanlon.

Paul Bradbury - Booth Ainsworth - 19th November 2014


19th November 2014

Dear Sue,

I am writing to thank you for all the great work and help you have provided to me and a number of my clients over the last seven years,

We first met when you joined BNI in 2008 and I was immediately impressed with your professionalism and particularly your desire to help other BNI members.

I was able to almost immediately introduce you to a client who you were able to help through their business over the last few years.

In terms of the type of clients I have introduced to you, they include: an import/export business where you became an expert in Bills of Exchange; a taxi business with all its complications; an independent school where you worked alongside the Bursar; a charity and most recently a Patent Attorney.

On every client I have introduced to you have made me look good by providing a high quality and proactive service which justified my glowing recommendation. Thank you for all your help over the years and as you will already know, I never have any hesitation in recommending your services.

Kind regards,

Yours sincerely,



Richard Hill - Hill IP - 19th November 2014


    Patent & Trade Mark Attorneys

19th November 2014


Dear Sue,

Just a quick note to say it has been an absolute pleasure working with you since April this year. You work in an extremely caring way and your dedication and hard work is very much appreciated and this is helping me to grow my business. 

Both you and your team are extremely professional and due to the nature of the work that I do I have the peace of mind knowing that everything is dealt with in a confidential manner. 

You have access to all of my emails and business bank account which you deal with on line.

As you know you came highly recommended by my accountant, Paul Bradbury of Booth Ainsworth and I will, of course recommend your services to anyone whenever the occasion arises.

Once again, thank you.

Kind regards

Richard Hill 

Val Dickinson - Defero - 19th November 2014

19 November 2014 

To: Sue Willett

Dear Sue,

I want to thank you for your book keeping services and helping me to save money with my accountant by producing my accounts in a format that has enabled me to save costs.

Nothing was too trouble and you endeavoured to meet all my requests. You were always available to go over things if they weren’t clear and didn’t mind the ad hoc telephone calls.

I have no hesitation in recommending you to my family and friends and it is reassuring to know that you are a person who goes to no lengths to help and support your clients.


Val Dickinson

Simon Jacques - Buckingham Insurance - 24th November 2014

24th November 2014


Dear Sue,

Thanks for such a great job, and so much pressure.  We are delighted with the price too.

Thank you once again



Alasdair Newton - Omega Business Supplies - 15th March 2015



15th March 2015

Testimonial for Sue Willett

Dear Sue

This testimonial is long overdue and for that I apologize.

On the 30th of June last year I unfortunately lost my father and the funeral was arranged for the 11th of July. Running my own business meant lots had to be done both in work and arranging funeral details, so I ended up missing the obvious.

Being a Friday, the business would not be able to close for the day and as my father was a director of the company, many of the staff wanted to attend the funeral to pay their respects. I contacted you and you assured me that it would be no problem to have one of your staff attend our premises for the day to handle all calls and enquires until later in the day when two of my staff would return to process the orders.

Thanks to North West Secretarial Service I could get on with the day safe in the knowledge that the business would be in safe hands. You handled all calls and enquiries in a courteous and professional manner and I will be recommending your services to my contacts

My most sincere thanks

Alasdair Newton




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